IT for construction and engineering firms
Run your firm. We'll run the rest.
Torsk looks after IT for construction and engineering firms in South East Queensland. If you have 5 to 30 people at desks and no IT person, we take IT over completely. Nobody in the office has to own it.
You deal with one person, Julian Winkel, from the first email.
Who it's for
Firms that have grown past their IT
Most of our clients work in and around construction: civil engineers, quantity surveyors and construction consultants. We're also a good fit for builders, civil contractors and the firms that share their projects, such as architects and town planners.
The right size is 5 to 30 people in the office. The per-user price counts only the people we look after, so a firm with 20 at desks and 50 on the tools still fits. Site supervisors with a managed tablet and phone count as users. Crews on their own phones don't. A crew member who only needs a company email account is charged a lower rate.
It usually looks like this
- Nobody manages IT. It falls to whoever is nearest.
- Every laptop is set up differently.
- Backups and security are a guess.
- Support is a call-out when something breaks, or whoever in the office is good with computers.
- You're hiring steadily, or about to open another office.
Who you'll deal with
Torsk is one person: Julian Winkel
Julian is who you talk to before you sign up, and who looks after your firm afterwards. He sets up your systems, answers your staff and comes to your office when a job needs hands.
He'll tell you what's wrong, what it costs to fix and whether it's worth doing. When your staff get in touch, they reach the person who built their set-up.
Julian has more than 11 years in IT, most of it supporting business software and the staff who use it. He's just as comfortable with the hands-on work: network upgrades, server moves and new office fit-outs. He's based in Brisbane. When he travels, he stays reachable and supports you remotely.
From day one you hold a sealed emergency admin login for your email and files, and everything we set up is documented. Your firm is never locked out, whatever happens to us.
What you get
IT you don't have to think about
A desk that's ready on day one
When you hire, email us the details. We order the hardware, set it up and deliver it, so on the first morning the laptop, phone, monitors and accounts are ready to log in.
Email and files, organised
We manage your email and shared files, organised by team. People find what they need and see only what they should.
Backed up and secured
We back up email and files and filter incoming email. Every company laptop and phone is managed and patched.
The software your work runs on
Drafting and drawing software, estimating, project scheduling, and the tablets and phones your site supervisors carry. You buy the software licences. We set everything up and support it alongside the rest.
Hardware and new offices
We supply business-grade laptops, desk equipment and network gear, built to one documented standard. Every desk works the same way. That includes fitting out a new office from scratch.
Support is included
When something stops working, your staff call, email or message us through the support app, 8am to 5pm on weekdays. We fix most problems remotely and come to your office when a job needs hands. Nobody has to think twice about asking.
What you pay
- Every month
- A price per user and a flat fee per office. Together they cover support for everything we manage, security, backup, the network, on-site support, and the licences for email and office software. Travel outside metropolitan Brisbane is charged.
- Quoted first
- Onboarding is a fixed quote, agreed before we start. Each new starter's set-up is a fixed fee, and their hardware is quoted. Any other project is quoted too, and you decide what goes ahead.
New clients sign for 12 months. After that the agreement carries on until either of us gives 90 days' notice. Offboarding is free: we hand over every password and all your documentation, remove our software from your machines, and brief your next provider. Any licence commitment still running when you leave is yours to pay out.
How it works
Handing it over
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Send us a rough picture
Email how many people you have, where your offices are, and what's bothering you.
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We tell you what we'd do
You get a reply in plain English: how we'd take your firm on, and the monthly price per user and per office.
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We meet and quote onboarding
We meet, in person or online, and give you a fixed quote for onboarding: an audit of what you have, then every laptop, phone and account brought under management. We also go through our minimum standard, so you know before you sign whether any computers need replacing.
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We take over
From then on, support is covered by the monthly price. The audit ends in a list of recommendations, each with a reason and a quote. Apart from the minimum standard, what goes ahead is your call. Your staff get a written guide for any big change.
What's left for you: tell us when someone starts or leaves, and approve quotes.
Get in touch
Has IT become a patchwork someone looks after on the side?
Email us a rough picture of your firm and what's bothering you. A few lines is enough. Your email goes straight to Julian, who'll reply with what we'd do and what it costs each month.
- Based in
- Brisbane, Queensland